Carro Systems + Twilio: Smarter Communication for Car Dealers
Every call, SMS, and WhatsApp message—all in one place, tracked and recorded, to help independent dealers deliver world-class customer service.
For independent car dealers, communication is everything. Customers expect quick answers, clear information, and easy ways to stay in touch. Carro Systems integrates seamlessly with Twilio, bringing all your phone calls, text messages, and WhatsApp chats into one powerful platform. That means no missed calls, no lost messages, and a professional experience every time.
📞 Book a Demo
📞 Recorded Calls for Training & Compliance
Every phone call made through Carro Systems via Twilio can be recorded and stored securely. This gives dealerships:
- Training opportunities: Managers can review calls to coach sales teams.
- Compliance: Call logs and recordings provide a clear record of conversations.
- Customer satisfaction: Ensure promises made on calls are always delivered.
💬 SMS Messaging Made Simple
Today’s customers prefer quick updates by text. With Twilio integration, Carro Systems lets you send and receive SMS directly inside your CRM, so messages are logged alongside each customer record.
- Send test drive confirmations instantly
- Remind customers of finance documents
- Follow up leads faster than your competition
📱 WhatsApp Integration
For many buyers, WhatsApp is the most convenient channel. Carro Systems connects your dealership WhatsApp number via Twilio, so conversations are tracked, professional, and centralised.
- Share vehicle images and videos instantly
- Send location pins for test drives
- Keep chats tied to each customer’s record
Why Dealers Love Twilio + Carro Systems
With all communications tracked in one system, dealers benefit from:
- 360° customer view: Calls, SMS, and WhatsApp all tied to each customer.
- No missed leads: Every contact point is logged and visible.
- Better follow-ups: Reminders and tasks built directly into the diary system.
- Professional presence: Customers see a responsive, organised dealer they can trust.
🚀 Beyond the Basics
Carro Systems is already working on enhancing the Twilio integration further with:
- AI call summaries for faster note-taking
- Automated follow-up texts after missed calls
- Two-way WhatsApp broadcast lists for promotions
Smarter Conversations, More Sales
With Carro Systems + Twilio, your dealership communication is faster, clearer, and fully tracked. No more missed opportunities—just more cars sold.
🚗 Book a Free Demo