Best Automotive CRM & DMS Systems

Key Features

• Multi-Source Lead Tracking: Automatically capture and track leads from AutoTrader, Car Gurus, and other major automotive platforms
• Comprehensive CRM: Full customer relationship management tracking throughout the entire sales journey
• Intelligent Matching: Advanced inventory management with automatic customer-vehicle matching capabilities
• Task Automation: Automated diary and task management ensuring timely sales follow-up
• Digital Transactions: Built-in digital signature capabilities for completely paperless sales processes
• Performance Analytics: Comprehensive reporting suite providing real-time sales performance insights

Target Market & Pricing

Ideal For: Small to large dealerships handling multiple vehicle types (cars, vans, trucks, motorbikes, motorhomes, caravans, farm/plant machinery). Suitable for both independent and franchised dealerships.

Pricing: Starting at £99/month for small dealers (1-2 users), scaling to £299/month for large operations. No long-term contract requirements, offering exceptional flexibility.

What Makes Carro Systems Stand Out

• Fully customizable user interface tailored to specific dealership workflows
• Innovative AI-powered voice agents for enhanced customer interaction
• No lock-in contracts—monthly subscription flexibility
• Comprehensive support and training included in all packages
• Transparent pricing with clear value at each tier
• Extensive API suite for third-party integrations with accounting, telephony, and marketing platforms

Key Features

• Multi-Source Lead Tracking: Comprehensive tracking across walk-ins, website, telephone, and finance renewals
• Integrated Part-Exchange: Vehicle appraisal functionality seamlessly built into the sales process
• Dynamic Sales Materials: Professional presentation tools for enhanced customer engagement
• Deal Builder: Rapid transaction completion feature accelerating the sales process
• Performance KPIs: Comprehensive tracking and measurement across sales teams and individuals
• Marketing Data Reporting: Detailed sales activity and marketing effectiveness analytics

Proven Performance Metrics

EnquiryMAX delivers measurable, documented improvements to dealership performance:

• 25% Increase in Enquiry Capture: Significantly outperforms competing solutions
• 5-10 Extra Sales Per Salesperson Monthly: Directly measurable revenue impact
• 10% Increase in Finance Product Sales: Improved F&I penetration rates

Target Market & Integration

Ideal For: Franchised and independent automotive dealerships, individual retailers and dealer groups, sales teams seeking to maximize lead conversion and sales efficiency.

Integration: Seamlessly integrates with Keyloop Dealer Management System (DMS) for comprehensive data flow and unified dealership operations within the Keyloop ecosystem.

What Makes EnquiryMax Stand Out

• Documented 25% improvement in enquiry capture versus competitors
• Proven ROI: 5-10 additional sales per salesperson monthly
• Measurable 10% lift in finance product penetration
• Seamless integration with Keyloop DMS eliminating data silos
• Part of the broader Keyloop ecosystem for comprehensive management
• User-friendly interface requiring minimal training

Key Features

• Experience-First Platform: Customer-centric approach enhancing every stage from acquisition to retention
• Data-Driven Insights: Comprehensive analytics enabling informed strategic decisions
• AI-Powered Automation: Intelligent technology automating repetitive tasks and optimizing workflows
• Personalized Engagement: Sophisticated tools for tailored customer communications
• Omnichannel Management: Unified experience across all customer touchpoints
• Unified Data Platform: Single source of truth connecting disparate dealership systems

Target Market & Global Scale

Ideal For: Automotive businesses of all types—retailers, manufacturers, fleet suppliers, and financiers. Scalable from single dealerships to large multi-site dealer groups across 90+ countries.

Global Scale: As the largest global automotive technology provider, Keyloop supports 20,000+ retailers worldwide, providing enterprise-grade reliability with local market expertise.

What Makes Keyloop Stand Out

• World's largest automotive technology provider—unmatched scale and resources
• Fusion Automotive Retail Platform integrating multiple business functions
• Operates in 90+ countries providing global reach with local expertise
• Experience-First, Connected, Composable, Data-Driven, and Intelligent platform architecture
• Helps businesses navigate major industry disruptions (ZEV mandates, consumer expectations)
• Comprehensive ecosystem spanning entire automotive retail journey

Key Features

• Smart Lead Management: Instant response tracking with guaranteed lead delivery to sales teams
• Performance Dashboards: Real-time insights and comprehensive reporting capabilities
• Guaranteed Delivery: System ensures no leads are lost in transmission
• Branded Communications: Personalized templates maintaining dealership brand consistency
• Full Journey Tracking: Complete lead status visibility throughout the entire sales process
• Omni-Channel Capabilities: Unified sales process across all customer interaction channels

Target Market & Scale

Ideal For: Both franchised and independent dealerships, dealer groups across multiple continents, UK automotive market operations. Proven with 40% of top AM 100 dealer groups.

Global Reach: Supporting over 1,000 dealers globally demonstrates enterprise-scale reliability and proven performance across diverse markets and operational models.

What Makes Connect Stand Out

• Modular platform allowing mix-and-match of capabilities based on needs
• Serves 40% of top AM 100 dealer groups—proven at the highest level
• Real-time data insights enabling immediate, informed decision-making
• Comprehensive compliance: FCA and GDPR built-in, not bolted-on
• Seamless remote interaction capabilities essential for modern sales
• Digital audit trails ensuring regulatory compliance and accountability
• Integrated modules: iTrackLEADS, iConvert, iStoreDOCS Sales/Service, CustomerPortal

Key Features

• Dealer-Focused Design: Platform built by dealers ensuring practical, real-world functionality
• Comprehensive DMS: Complete dealership management covering all operational aspects
• Cloud-Based Platform: Modern architecture providing accessibility and reliability
• Practical Workflows: Dealer-tested processes reflecting actual dealership operations
• Integrated Approach: Unified system eliminating need for multiple disconnected tools

Target Market & Philosophy

Ideal For: Automotive dealerships seeking practical, dealer-tested solutions. Suitable for operations valuing insider industry knowledge and proven workflows over theoretical approaches.

Philosophy: "Made by dealers, for dealers" represents their core value proposition—solutions built by people who understand dealership challenges from personal experience rather than theory.

What Makes Dealer Kit Stand Out

• Built by dealers with firsthand understanding of dealership operations
• "A better way to run your automotive dealership" promise
• Focus on practical, dealer-tested functionality over theoretical features
• Insider industry knowledge informing every aspect of the platform
• Emphasis on solving real dealership problems efficiently

Key Features

• React-Based Lead Capture: Modern web lead capture system ensuring seamless online inquiry management
• Showroom Integration: Comprehensive showroom lead management for walk-in customer tracking
• Instant Response: Automated lead response capabilities dramatically reducing response times
• Personalization Engine: Professional lead personalization tools for enhanced customer engagement
• Smart Distribution: Central lead distribution system optimizing sales team workload
• Business Intelligence: Advanced reporting suite providing actionable performance insights

Target Market & Scale

Ideal For: UK automotive dealerships of all sizes, from single-site independents to major dealer groups. Proven with prestigious clients including Group 1 Automotive, Sytner Group, and JCT600.

Scale: Supporting almost 16,000 users and processing nearly 3,000,000 leads annually demonstrates enterprise-grade reliability and scalability.

What Makes Dealerweb Stand Out

• Developed by dealers with 70+ years of real-world automotive retail experience
• Proven track record with major UK dealer groups
• Massive scale: 3 million leads processed annually
• Emphasis on ease of use and robust security architecture
• Continual technology investment ensuring future-ready platform
• Bespoke OEM software solutions for manufacturer-specific requirements

Key Features

• Integrated Payment Processing: Card payment processing built directly into the DMS
• Online Invoicing: Generate and send invoices and payment links instantly
• Sales Video Capabilities: Professional vehicle presentation videos integrated into workflow
• Live Chat Functionality: Real-time customer engagement directly within the platform
• Ecommerce Integration: Sell products and services online seamlessly
• Stock Broadcasting: Automated data feeds to major automotive platforms

Target Market & UK Presence

Ideal For: Over 1,000 UK vehicle dealerships including franchised operations, independent dealers, used car specialists, and service-focused businesses across various dealership sizes.

UK Market Leader: 30 years of UK automotive software experience provides unmatched understanding of local market requirements, regulations, and dealer operational needs.

What Makes Dragon2000 Stand Out

• 30 years of UK automotive software experience—established market presence
• Serving 1,000+ UK dealerships demonstrates widespread market acceptance
• Comprehensive platform covering all dealership operational requirements
• Certified for Stellantis Dealer Data Consolidation—manufacturer-approved
• Extensive partner network: AutoTrader, CarGurus, eBay Motors, Autodata, Xero, Sage
• Purpose-built for UK market with deep understanding of local requirements

Key Features

• Comprehensive Data Management: Complete customer data tracking across the entire lifecycle from prospect to loyal customer
• Omnichannel Interaction Tracking: Monitor and analyze customer interactions across all touchpoints
• Marketing Automation: Automated SMS, email, and call scheduling campaigns
• Set-and-Forget Campaigns: Intelligent automated messaging workflows requiring minimal ongoing management
• Cross-Departmental Integration: Unified customer view spanning sales, service, and parts departments
• Advanced Analytics: Power BI integration providing sophisticated reporting and business intelligence

Target Market & Technology

Ideal For: Global dealerships with UK-specific support, franchised operations across multiple brands, and dealer groups requiring enterprise-grade reliability. Integrates with 50+ OEMs including BMW, Mercedes-Benz, and Volkswagen.

Technology Stack: Built on AWS and Microsoft Azure for maximum reliability, with 40% of the team dedicated to ongoing development ensuring a consistently "future-ready" platform.

What Makes Titan DMS Stand Out

• Enterprise technology infrastructure ensuring 99.9%+ uptime
• 40% of team focused on development—continuous innovation guaranteed
• Open API architecture for maximum integration flexibility
• Comprehensive end-to-end solution eliminating need for multiple systems
• 50+ global OEM integrations providing manufacturer-specific functionality
• Highly customizable to individual business workflows and requirements

Key Features

• Mobile-First Platform: iPad and mobile-based showroom solution enabling flexible, modern sales processes
• Finance Integration: Seamless manufacturer finance integration for streamlined F&I processes
• Digital Part Exchange: Built-in vehicle appraisal tools providing instant valuations
• GDPR Compliance: Fully compliant system ensuring robust UK data protection
• Customer-Facing Interface: Professional presentation tools enhancing customer engagement
• Sales Team Mobility: Complete freedom to work anywhere in the showroom or off-site

Target Market & Integration

Ideal For: UK automotive dealerships focused on modern, digitally-enabled sales operations. Particularly suited for franchised dealerships requiring manufacturer finance integration and professional customer presentation capabilities.

Integration: Part of the comprehensive Reynolds and Reynolds ecosystem, integrating seamlessly with POWER DMS and other Reynolds solutions for complete dealership management.

What Makes Claro Stand Out

• Modern, customer-facing platform enhancing dealership professional image
• Integrated digital tools streamlining the entire sales process
• Strong focus on regulatory compliance (GDPR, FCA)
• Mobile-first design perfectly suited to contemporary showroom environments
• Backed by Reynolds and Reynolds' decades of automotive technology expertise
• Manufacturer finance integration providing OEM-specific functionality

Key Features

• Automatic Lead Generation: Seamless capture from online advertising platforms and marketplaces
• Workflow Automation: CRM processes automatically triggered directly from enquiries
• Real-Time Performance Tracking: Live monitoring of sales processes and individual team member performance
• Omnichannel Lead Capture: Unified system for both online and offline lead sources
• Conversion Analytics: Detailed conversion rate tracking and optimization insights
• Integrated Showroom Management: Complete tools for managing in-person sales interactions

Target Market & Growth

Ideal For: Auto dealerships across Europe with strong UK presence. Suitable for single dealerships through to multi-site franchise networks. Proven success with major operations like Nissan Ireland.

Market Position: Positioned as Europe's fastest-growing lead management system, demonstrating rapid adoption and strong dealer satisfaction across multiple markets.

What Makes Eskimo Software Stand Out

• "Never Miss a Lead Again" promise—comprehensive lead capture from all sources
• Europe's fastest-growing system indicating strong market validation
• Comprehensive platform covering lead generation through to final sale
• Designed specifically for automotive sector requirements
• Strong emphasis on "speed to lead" preventing lead leakage
• Extensive integrations: WhatsApp, Facebook, Google AdWords, Carzone, DoneDeal, Cars Ireland